Terms of Use

1. About This Service

Longhold is an online information service operated by Longhold ("Longhold", "we", "us", "our").

The service provides:

• Indicative leasehold premium estimates for lease extensions and collective enfranchisement
• Eligibility checking tools based on information you provide
• Draft statutory notice templates for Section 42 (individual lease extension) and Section 13 (collective enfranchisement) claims under the Leasehold Reform, Housing and Urban Development Act 1993
• General information about leasehold law and reform in England and Wales

2. Information, Not Advice

In particular:

• Premium estimates are indicative figures for general information purposes only — they are not formal valuations and do not constitute a valuation report under RICS or any other professional guidance
• Draft notices are templates only — they must be reviewed by a specialist leasehold solicitor before being served on any party
• Eligibility assessments are based solely on information you provide and may not reflect your full legal position
• Nothing on this website should be relied upon when making any financial, legal, or property decision

Before serving any statutory notice, you must instruct a qualified RICS surveyor and a specialist leasehold solicitor. Longhold is designed to help you understand your position before you engage professionals — it does not replace the need for professional advice.

3. Accuracy of Estimates

Premium estimates are calculated using established RICS leasehold valuation methodology, current deferment and capitalisation rates per RICS guidance and Upper Tribunal precedent, and relativity approximations based on standard leasehold valuation practice.

Estimates are only as accurate as the information you provide. If any input is incorrect — including lease length, property value, ground rent, or number of flats — the estimate will be correspondingly inaccurate. Longhold accepts no responsibility for errors caused by incorrect data input.

Actual premiums agreed between parties or determined by the First-tier Tribunal (Property Chamber) may differ materially from Longhold estimates. Longhold accepts no responsibility for any discrepancy between its estimates and any actual premium agreed, determined, or paid.

4. Statutory Notices

Draft notices produced by Longhold are templates populated with information you provide. They are provided for drafting assistance only.

Critical warnings

• All notices must be reviewed by a specialist leasehold solicitor before being served. If you withdraw a valid notice, or it is treated as withdrawn (for example, if you miss a deadline or do not complete), you cannot serve a new Section 42 notice on that flat for 12 months. A notice that is invalid from the start does not trigger this, but it will not protect your claim either, so check it carefully.
• The accuracy of names, addresses, dates, lease particulars, and proposed terms is your sole responsibility — errors can invalidate a notice
• The proposed premium must be a genuine figure based on proper valuation advice. An unrealistically low offer may be challenged and could result in the notice being treated as not genuine
• Section 13 notices must be registered against the freehold title at HM Land Registry immediately after service
• Statutory deposits required on service of a Section 13 notice must be paid within 14 days of the notice date

Longhold accepts no liability for the validity, effectiveness, or consequences of any notice generated using this service.

5. Legislative Position

The Leasehold and Freehold Reform Act 2024 received Royal Assent on 24 May 2024. The majority of its provisions — including the abolition of marriage value and extension of lease terms to 990 years — are not yet in force and await commencement regulations.

Where Longhold presents estimates under the "2024 Act" scenario, these reflect the anticipated position once relevant provisions are commenced. They do not represent the current operative law.

Under current operative law (the Leasehold Reform, Housing and Urban Development Act 1993 as amended):

• Lease extensions are for 90 years added to the unexpired term
• Ground rent on the extended lease is reduced to a peppercorn
• Marriage value applies for leases with fewer than 80 years remaining
• The 2-year ownership requirement has been removed

It is your responsibility to verify the current legislative position with a specialist solicitor before taking any action.

6. Payment and Refunds

Certain products are available on payment of a fee, stated clearly at the point of purchase. All payments are processed securely by our payment provider. Longhold does not store your payment card details.

Refund policy

Because our products are digital documents generated immediately on payment, we are unable to offer refunds once a document has been generated and made available for download. This does not affect your statutory rights.

If you experience a technical failure preventing access to a document you have paid for, please contact us at hello@longhold990.co.uk and we will resolve the matter promptly.

7. Intellectual Property

All content on this website — including the design, text, calculation methodology, software, and branding — is the intellectual property of Longhold, protected by copyright and applicable law.

You may use documents generated by Longhold for your own personal or professional leasehold purposes. You may not:

• Reproduce, copy, or distribute Longhold's methodology, software, or website content for commercial purposes without written permission
• Present Longhold estimates or outputs as your own professional work product
• Reverse-engineer or attempt to extract the underlying calculation methodology
• Use Longhold to build a competing service

Contains HM Land Registry data © Crown copyright and database right 2026. Used under the Open Government Licence v3.0.

8. Limitation of Liability

This includes but is not limited to:

• Any reliance on premium estimates produced by this service
• The validity or effectiveness of any notice generated using this service
• Any financial loss arising from decisions made based on information provided by this service
• Any loss arising from incorrect information entered by you
• Any moratorium, loss of claim, or other legal consequence arising from service of a notice generated by this service
• Interruption, unavailability, or error in the service

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

Where liability cannot be fully excluded, our total aggregate liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Your Data

The Longhold estimator and notice generators run entirely in your web browser. The details you enter into them are not sent to us or stored by us.

How we handle information you give us by email or when you buy a product is explained in our Privacy Policy.

If you ask us to put you in touch with a local solicitor, we will pass your details to them with your consent.

Longhold does not use tracking or advertising cookies.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms or the Longhold service:

• Email: hello@longhold990.co.uk
• Website: longhold990.co.uk

We aim to respond to all enquiries within 2 business days.